We accept a wide range of garment types, clothes made from different materials and styles and what we accept may change from time to time at our sole discretion. We only accept garments where the Description you enter on our webservice(s), website(s) and/or mobile application(s) in our Valuation Engine returns an Offer Price and where that garment's description which you have provided via webservice(s), website(s) and/or mobile application(s) is matched to the Actual Description we generate for that garment once we have received that garment at our warehouse as part of a valid Order and assessed by our quality assessment team. No other items will be accepted by us under any circumstances. We may or may not choose to limit the items of clothing by brand or any other criteria that we do allow you to sell using musicMagpie from time to time, without notice and at our sole discretion.

To sell clothes to musicMagpie your must ensure that you Accurately Describe the item when entering its details into our Valuation Engine and retrieving an 'Offer Price' (Offer Price in this Agreement means the value in Sterling (GBP) that musicMagpie will pay you, subject to these Terms and Conditions only, for the item and is provided in your Order/Transaction Information at item level once you have completed your order or in your 'Basket of Goods' when creating an Order). Any inaccurate descriptions may generate an inaccurate item description and in turn an invalid and void offer price. If items are found upon quality assessment and inspection by us to have been inaccurately described we expressly reserve the absolute right, at our sole discretion and without question to a) withdraw our offer for the inaccurately described garment, b) revalue the garment according to its 'Actual Description' (which in these Terms and Conditions shall expressly and only mean, the description, type or type of garment that we alone find the garment to be (including but not limited to the garments brand, size, make, model, design, cut, style and or apparel type) or c) reject the item as one we do not accept based on the 'Actual Description' that we find the item to be in or the condition in which the garment has been provided. For more information about revalued garment and rejected garments please see the section of these Terms and Conditions entitled Garment Conditions and Garment Types we DO NOT accept".

For clothes the prices offered to you by us are valid for two (2) months from the date that they are offered to you and you complete a valid transaction on our webservice(s), website(s) and/or mobile application(s) and after that period you understand, accept and agree that should we not process your items at our warehouse within the period two (2) months that the offer price is valid, that we may revalue your items. In the event that we do have to revalue your items, you hereby understand and agree to the 'new offer prices' following the revaluation, as determined by us at our sole discretion, and that we will process your items and your payment in accordance with the 'new offer prices' only. We may contact you, via email in the event that this happens.

musicMagpie will not make payment for, or return to the sender/seller/user/customer any clothing garments received and/or assessed by us once received (including but not limited to our quality control team) in, or under, the following condition(s):

1. If the item is not in GOOD CONDITION; where 'Good Condition' means the garment in its entirety is in such a condition that it would appear to have been worn or used a couple of times since being purchased as new and there are no strains, stains, rips, broken stitching, damage that would materially affect or tears to, the garments' material/fabric, pattern, colouring, cut, style, or original design. Please note that where some of these garment conditions e.g. tears or rips make up the original design of the garment and were part of the original production, at musicMagpie's sole discretion which shall be without question, we may choose to accept these items with these conditions.
2. Missing, incomplete, altered, tampered with, defaced, personalised, repaired or broken elements which are an intrinsic part of the garments original design and/or original production, including but not limited to labels, branding, zips, buckles, buttons, belt rings, fastenings of any other type i.e. velcro, clips, poppers or any other fasteners that should be present due to the garments original production and/or design.
3. Any garments where ANIMAL HAIR is found to be present either in or on the garments material and/or fabric in any quantity whatsoever.
4. Any garments with any EXCESSIVE STAINS/MARKS and/or materially damaging irremovable or unsanitary stains/marks/blemishes from products or events including, but not limited to; burns of any type, ash, fake tan, anti-perspirant, deodorant, perfume, perfume(d) oils, moisturisers and/or creams, dirt, water damage, damp, mould, fungus, blood, mud or paint.

Please note the conditions for selling garments to musicMagpie and the descriptions of the items we do not accept are not exhaustively listed herein these Terms and Conditions and that the quality assessment of items/garments is finally performed to provide a quality judgment by us and our quality assessors. What we determine to be in 'Good Condition' and or the 'Actual Garment Type' of your items/garment/products and the resulting valuation is at our sole discretion and by accepting these Terms and Conditions you understand, accept and agree that musicMagpie's assessment is final, without question and no discussion shall be entered into.

In the event that we find the Actual Description of the garment/product/item differs from that which you have provided when describing the garment on our webservice(s), website(s) and/or mobile application(s) during the selling process we may revalue your item in accordance with the Actual Description and where this new valuation/new Offer Price if different, by accepting these Terms and Conditions you agree and accept that the new valuation (new Offer Price) will be the amount you will accept and receive for that item as part of your transaction/Order with musicMagpie. Where we find the Actual Description of the garment is for a garment that we DO NOT accept then you accept and agree that no Offer Price will be generated by the revaluation of that garment, no monies will become due for that garment and that it will be recycled by us at our cost. You expressly understand, accept and agree that in no circumstances whatsoever (other than those required of us by law) will we return revalued garments or garments that are not accepted by us.

If musicMagpie suspects the product is 'non original' in any way. Please note, this matter is taken very seriously and musicMagpie reserves the right to take further action as appropriate regarding 'non original' recordings or fakes. Please see the conditions given herein these Terms and Conditions for more information about users sending or attempting to sell non-original, counterfeit or fakes to us which can be found in the section of these Terms and Conditions entitled 'Selling Your Stuff – General Conditions'.

For items that our quality assurance team assess as not in a Condition we accept, at our sole and complete discretion, we may choose to accept an item subject to a reduction in the price offered for it. We are under no obligation whatsoever to accept any items that do not meet our Condition criteria as defined by us only. You expressly accept and agree that any offer made for any item of Clothing that do not meet our acceptance Condition(s) by us, to you, is accepted by you without question. We will make such offers after assessment of your items only and update your Order Information accordingly by marking the items as revalued and provide the new price paid for the item which is accepted by you, without question.