In some cases your camera can support zooming in through either the auto zoom function on the camera (usually included in the software with Logitech and other companies etc) or by using the viewfinder on the front of the camera,

Normally if you tighten your web cams viewfinder to the RIGHT you will get a sharper image on the item which is closer to that web cam, when you are finished scanning barcodes and wish to return to your normal state loosen the web cams viewfinder to the LEFT to see yourself in focus again!

For best barcode scanning results, move your viewfinder to the right to the tightest possible, this will make you seem out of focus in the web cams view on the plug in on our site! Then try holding your barcode up to it, presenting the barcode in a frontal manner so that the web cam can see the whole of the barcode, to increase the chance of a successful scan hold the barcode up and reduce the amount of shine reflecting off the case.

When you have set your web cam up to the best setting and your barcode has been successfully scanned you then know the method and it is easy to pick up!


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The web cam must be able to see the whole of the barcode!
Put the barcode just in sight don’t push it too far forward so that the web cam cant see it all!
Ensure you do your scanning in a room where there is not overhead lights directly over your web cam as it will shine off the case!
Ensure there is no glare on the case at all else the barcode scanner won’t work!


If you are still experiencing problems please contact our support team at: webcamhelp@musicmagpie.co.uk