We are here to help. In order to make your selling process as quick as possible, we’ve created a list of the questions that we get asked most.

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 Frequently Asked Questions
1. I've forgotten my username / password
2. My box has just been collected by the FREE Courier Service. When will it arrive?
3. What is musicMagpie.co.uk phone number?
4. How do you determine how much you pay for my goods?
5. I have lost / Not received my Welcome Pack
6. My cheque has not arrived yet. Please can you reissue it?
7. How do I donate to charity?
8. What Tech/Electronics items do you accept?
9. Should I delete my personal information from my tech?
10. Condition Questions - I'm not sure what condition my Tech is in?
11. What is the FREE Send Service?
12. Can I use the same Send Service label again?
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