Your obligations for use of our Free Send Service | T&C's | musicMagpie

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The Company insists that all goods entrusted to the Company for carriage have been properly Labelled with a MyHermes label provided by the Company.

Where the Customer is not the owner of some or all of the goods to be carried by the Company the Customer shall be deemed for ALL purposes to be the Agent of the owner or owners and that if any other person has an interest in the goods the Customer is acting as their fully authorised Agent also.

The Customer or Agent should be aware that the Company does not agree to purchase the items until they have passed Quality Check and been accepted in writing by the Company. As such collection of the goods by a carrier appointed by the Company and/or the provision of a Collection Receipt does not mean that the Company agrees to purchase the goods.

The Customer warrants that they will not supply to the Company any Goods or Items that are NOT accepted by the Company for carriage.

The Customer warrants that all Goods/Items have been properly and sufficiently packaged and labelled in accordance with the instructions issued by the Company on its website www.musicMagpie.co.uk and/or in email communications with the Customer and importantly has the correct MyHermes label on the Parcel(s).

The Customer warrants that the content, nature and type of Goods within the Parcel are as described by the Customer upon any request made by the Company for a description of the Goods to be conveyed. The Customer accepts that it is entirely reasonable for the Company to rely upon the accuracy of the Customer’s description of the Goods which may be unidentifiable to the Company and/or its Carriers being within sealed packaging, in ensuring that the Company complies with its legal obligations not to carry or accept for carriage Restricted Goods/Items that are deemed to be “Dangerous Goods” meaning Goods included in the list of Dangerous Goods as defined in the Classification, Packaging and Labelling of Dangerous Substances Regulations 1984, the Classification, Packaging and Labelling Regulations 1983, the Radioactive Substances (carriage by Road) (Great Britain) Regulations 1974 and the Explosives by Road Regulations 1996 including any other relevant legislation or regulations together with any amendments thereto, or means goods which present a comparable hazard. The Customer will be liable for and indemnify the Company for ANY loss, damage or liability arising from a breach of these.