We are here to help. In order to make your selling process as quick as possible, we’ve created a list of the questions that we get asked most.

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Support Home > Selling Queries > What happens if you reject something I send you?

Selling Queries
Q. What happens if you reject something I send you?
A. In some rare instances we have to reject items sent to us due to damage. If this happens we reserve the right not to pay for rejected items.

Unfortunately we are not able to return rejected items so please ensure you follow the guidelines.

Full details are contained in our terms and conditions.
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