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Support Home > Postage Queries > What is the FREE Send Service?

Postage Queries
Q. What is the FREE Send Service?
A. Our FREE Send Service makes it easier and more convenient for you to send us your items for FREE because the service runs 7 days a week.


Using our great FREE Send Service means:


• You can send us your items as WEEKENDS and in the EVENINGS
• Your items are FULLY INSURED
• Our FREE Send Shops are usually located WITHIN 1 MILE OF YOUR HOME


All you have to do is pack your items and drop them off at one of 5,000 local FREE Send Shops. To find your closest FREE Send Shops please click here or go to www.musicmagpie.co.uk/sendshops.


Just pack you items into a box (please do not put more than 60 items in a single box), don’t worry if you have lots of items please just use multiple boxes. Then attach the FREE Send Service label that we have sent to you in your Welcome Pack to the box.


If you have more than one box, that no problem, all you need to do is print more FREE Send Service Labels, which is easy. Just Sign In to your Account and go to “Order History” and click on the “Printer Icon” next to the relevant Order Number and you can print as many labels as you need.


Please ensure that each box you send us has a Label on it that is easy to read.


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