We are here to help. In order to make your selling process as quick as possible, we’ve created a list of the questions that we get asked most.

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Support Home > Account / General Queries

Account / General Queries
1. I've forgotten my username/password
2. How do I view my order status and order history?
3. I'd like to change my account settings
4. How long do I have to send out my items?
5. Do you accept VHS videos?
6. Do you accept CD singles?
7. Do you take vinyl music?
8. Which Games formats do you accept?
9. Which DVD and Blu-ray Regions/formats do you accept?
10. Do you accept NTSC DVDs and Blu-ray?
11. I've lost/not received my welcome pack?
12. How do you determine how much you pay for my goods?
13. Do you share my personal details with third parties?
14. What is the musicMagpie.co.uk phone number?
15. What is your Postal Address?
16. I sent in additional CDs, DVDs and Games with my order but I did not receive any money for them?
17. Do you accept ex-rental DVDs or Games? DVDs marked Rental Only?

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