21.1 Payment will be made to you in accordance with these Terms and Conditions.
21.2 There are a number of payment methods available to you:
a) Bank Transfer;
c) Cheque; or
d) Donation to one of our named charities.
21.3 Subject to clause 21.4, Cheques are dispatched via Business Post the next Working Day following completion of the Quality Assessment process for all of the Items in your order. Bank Transfer or PayPal will be processed on completion of the Quality Assessment process for all of the Items in your order on Working Days only and typically clear within 24 hours, subject to the Quality Assessment having been completed before 2pm on that Working Day. For the avoidance of doubt, if the Quality Assessment process is completed after 2pm on a Working Day or on a Saturday or Sunday, Bank Transfer or PayPal will be processed on the next Working Day and typically clears within 24 hours.
21.4 If any Tech Item in your order:
a) fails the Quality Assessment;
b) is iOS locked in accordance with clause 18; or
c) the Item has a 'red flag' against it in accordance with clause 19
no payments will be made for any of the Items in your order until either:
i) the Grace Period has expired or you have accepted or declined the revised valuation for that or those Tech Items;
ii) the period of four days from when you were notified that the device is iOS locked and asked to remove the security features has expired; or
iii) the Quarantine Period has expired or the red flag has been removed from your device.
For the avoidance of doubt, for payments made in accordance with clause 21.4, cheques will be dispatched via Business Post the next Working Day and Bank Transfers or PayPal will be processed on Working Days only and typically clear within 24 hours subject to the events listed at clause 21.4 (i)-(iii) occurring before-2pm on a Working Day. For further avoidance of doubt, if the events (i) – (iii) are completed after 2pm on a Working Day or on a Saturday or Sunday, Bank Transfers or PayPal will be processed on the next Working Day and typically clear within 24 hours.
21.5 Once you have selected a payment method for an order this is not changeable and it is your responsibility to ensure that the payment details including but not limited to, Account Holder’s Name, Account Number and Sort Code are correct and accurate.
21.6 You may update these Payment Details (but not the Payment Method) in the My Account section of the Website and it is your responsibility to do so before payment has been issued.
21.7 We assume no responsibility whatsoever for the validity of the details that you provide and it is your sole responsibility at all times to ensure that the Payment Details you have provided on the Website are correct, complete and accurate.
21.8 We will not be liable for any losses that you may suffer if you fail to receive a payment if a payment is sent to an incorrect account or recipient, as a result of any failure by you to correctly, completely and accurately provide and submit all Payment Details required when using the Website.
21.9 You acknowledge and accept that some of the Payment Methods made available to you depend on third parties (third parties that are outside of our control, including but not limited to banks and postal services) to process these payments including, but not limited to, payments by Bank Transfer. We will not be liable for delay in receipt of payment as a result of the actions or inactions taken by such third parties. Payments may be subject to validation and security checks that we may or third parties may require at our or their discretion from time to time.
21.10 If you choose to donate the proceeds of your sale to one of our chosen charities, upon completing your sale by clicking the "Confirm Your Order" button and being presented with the confirmation page, you will not be able to change the payment method you have selected. The funds will be paid to the charity selected in accordance with our agreement with that individual charity.
21.11 It is your responsibility to ensure that the registered name and address in your Account is entered correctly and accurately. If your bank refuses to clear a cheque due to an error in the name or address details you have provided to us, we reserves the right to make an administrative charge in the form of a deduction or a request for payment from you, for the reissue of payments.
21.12 Please note that payment reissues are only made by Bank Transfer and you will be required to provide musicMagpie with your account details in order to reissue payment to you. It is at our sole discretion how reissue payments are made. If you provide incorrect bank account details for reissue and a payment is refused by your bank upon applying for another reissue we may, at our discretion apply another administrative charge in the form of a deduction or a payment from you.
21.13 All quoted payment timescales are subject to variances during busy periods and we will not be liable for any losses that you may suffer if for any reason we fail to make a payment outside of the timescales referred to herein.
21.14 All payments are inclusive of VAT.
21.15 Any transactions completed using a promotional voucher code (i.e. 10% extra) are subject to the terms and conditions above.
Pop-up 10% Extra Voucher Codes
21.16 Pop-up 10% extra voucher codes are valid on media items only (exc. all tech products).
21.17 Voucher codes in this promotion are valid for one use only. If a code is used twice due a technical error, only the first usage will be honoured.
21.18 Offer codes cannot be used in conjunction with any other promotion.
We Haven’t Seen You in a While Promotion
21.19 The voucher code in this promotion - GET10EXTRA - is valid on media items only (exc. all tech products).
21.20 The voucher code sent in this promotion - GET10EXTRA - is only valid for one use per customer. If the code is used a second time due to a technical error, only the first usage will be honoured.
21.21 Voucher codes cannot be used in conjunction with any other promotion.
BOOKS10 Voucher Code Promotion
21.22 The BOOKS10 voucher code is valid on books only (exc. all other media and tech products).
21.23 The BOOKS10 voucher code can be redeemed up to three times. After this time, charities can contact us for a unique voucher code.
21.24 Offer codes cannot be used in conjunction with any other promotion.
Welcome email promotion - 10% extra offer
21.25 The voucher code in this promotion is valid on media and tech items excluding mobile phones.
21.26 The voucher code sent in this promotion is only valid for one use per customer. If the code is used a second time due to a technical error, only the first usage will be honoured.
21.27 The voucher code cannot be used in conjunction with any other promotion.
Half Term Games and Books 10% extra offer
21.28 The Half Term 10% extra offer is available on Games and Books only.
21.29 Offer only available from Friday 20th October 2017 from 12.00am to Sunday 22nd October 2017 at 11.59pm.
21.30 To qualify for the Half Term 10% extra offer, you must use a valid offer code upon completion of your order.
21.31 The Half Term 10% extra offer code cannot be used in conjunction with other promo codes.