{"id":18182,"date":"2025-03-21T12:22:51","date_gmt":"2025-03-21T12:22:51","guid":{"rendered":"https:\/\/www.musicmagpie.co.uk\/blog\/?p=18182"},"modified":"2026-03-09T12:54:46","modified_gmt":"2026-03-09T12:54:46","slug":"common-iphone-problems-and-how-to-fix-them","status":"publish","type":"post","link":"https:\/\/www.musicmagpie.co.uk\/blog\/2025\/03\/21\/common-iphone-problems-and-how-to-fix-them\/","title":{"rendered":"Common iPhone problems and how to fix them"},"content":{"rendered":"<p>iPhones are great &#8211; until they start acting up. From battery drain to wifi issues, most iPhone problems have simple fixes. Here are 12\u00a0common iPhone problems and their solutions, so you can get your device back to working smoothly!<\/p>\n<hr \/>\n<h2>In this blog:<\/h2>\n<ul>\n<li><a href=\"#1\">iPhone battery draining fast<\/a><\/li>\n<li><a href=\"#2\">iPhone overheating<\/a><\/li>\n<li><a href=\"#3\">iPhone touch screen not working<\/a><\/li>\n<li><a href=\"#4\">iPhone stuck on black screen<\/a><\/li>\n<li><a href=\"#5\">iPhone not charging<\/a><\/li>\n<li><a href=\"#6\">No sound on iPhone<\/a><\/li>\n<li><a href=\"#7\">iPhone Home button not working<\/a><\/li>\n<li><a href=\"#8\">WiFi not working on iPhone<\/a><\/li>\n<li><a href=\"#9\">Apps not working on iOS 16<\/a><\/li>\n<li><a href=\"#10\">Face ID not working<\/a><\/li>\n<li><a href=\"#11\">Touch ID not working<\/a><\/li>\n<li><a href=\"#12\">Bluetooth not connecting on iPhone<\/a><\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"1\">iPhone battery draining fast<\/h2>\n<p><a href=\"https:\/\/www.musicmagpie.co.uk\/wp-content\/uploads\/2018\/01\/battery.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-8464 aligncenter\" src=\"https:\/\/www.musicmagpie.co.uk\/wp-content\/uploads\/2018\/01\/battery.jpg\" alt=\"Battery\" width=\"800\" height=\"400\" srcset=\"https:\/\/www.musicmagpie.co.uk\/blog\/wp-content\/uploads\/2018\/01\/battery.jpg 800w, https:\/\/www.musicmagpie.co.uk\/blog\/wp-content\/uploads\/2018\/01\/battery-300x150.jpg 300w, https:\/\/www.musicmagpie.co.uk\/blog\/wp-content\/uploads\/2018\/01\/battery-768x384.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>Battery issues are one of the most frustrating iPhone problems to deal with. Here are some iPhone charging troubleshooting tips for if you ever find your battery draining at a usually fast rate!<\/p>\n<h4>Close background apps<\/h4>\n<p>Having apps running in the background can use up unnecessary battery power. Go to Settings &gt; Battery to see what\u2019s draining your power and then slowly swipe up to reveal all the apps running in the background. You\u2019ll then be able to fast swipe up on any apps you want to close.<\/p>\n<h4>Change your display settings<\/h4>\n<p>Your screen could be sucking the battery life from your device, but there are a few settings you can change to stop this. You can reduce your display brightness by heading to Settings &gt; Display &amp; Brightness, which will lessen the amount of power your phone has to use. In the Display &amp; Brightness settings, you can also turn off Always On Display and Raise to Wake, two features that can drain your battery.<\/p>\n<h4>Disable background app refresh<\/h4>\n<p>Background app refresh allows apps to automatically check for updates and new information, like instant notifications and fresh content, even when you&#8217;re not actively using them. Turning this off will save your device from constantly refreshing background apps and wasting your battery. To turn off background app refresh, go to Settings &gt; General &gt; Background App Refresh.<\/p>\n<h4>Update your iOS<\/h4>\n<p>Sometimes, a simple software update can be all the fix you need! To check if your iPhone needs a software update go to Settings &gt; General &gt; Software Update.<\/p>\n<h2 id=\"2\">iPhone overheating<\/h2>\n<p>An overheating iPhone is never fun. If your iPhone overheats and shuts down, try these fixes:<\/p>\n<h4>Remove your case<\/h4>\n<p>Did you know some phone cases actually trap heat? If your iPhone is feeling a little too toasty, it could be due to your case. Try removing your case when your iPhone starts warming up to release some of that trapped heat.<\/p>\n<h4>Avoid direct sunlight<\/h4>\n<p>This one is pretty self explanatory, but keeping your phone in the shade will help to keep it cool. Sometimes, if your iPhone has been in direct sunlight for too long, it will show a temperature warning and stop functioning until it cools down, so try to keep it in the shade while you\u2019re sunbathing!<\/p>\n<h4>Close unused apps<\/h4>\n<p>Too many open apps can cause your iPhone to work a little harder, which can sometimes result in overheating. You can slowly swipe up from your home screen to reveal all the apps open in the background. You\u2019ll then be able to fast swipe up on any of the apps you want to close.<\/p>\n<h2 id=\"3\">iPhone touch screen not working<\/h2>\n<p>If your screen is unresponsive, there are a few things you can do to fix the problem. However, if your touchscreen still doesn\u2019t work after following these tips, you may need a repair.<\/p>\n<h4>Restart your iPhone<\/h4>\n<p>While we know hearing \u201chave you turned it on and off again\u201d isn\u2019t the best advice, sometimes a simple reboot really does fix things. Try restarting your iPhone to see if that fixes your touch screen issues<\/p>\n<h4>Remove screen protector<\/h4>\n<p>If your phone sports a screen protector, it could be interfering with your touch screen. Try removing your screen protector to see if that fixes the problem or swapping to another screen protector brand.<\/p>\n<h4>Check for iOS updates<\/h4>\n<p>It\u2019s possible that a bug in the software might be causing your touch screen issue, so check if your device needs an update. To do this, go to Settings &gt; General &gt; Software Update.<\/p>\n<h2 id=\"4\">iPhone stuck on black screen<\/h2>\n<p>This usually happens after a failed update or hardware issue. If your iPhone won\u2019t turn on or is stuck on the Apple logo, here\u2019s some tips to fix it:<\/p>\n<h4>Force restart<\/h4>\n<p>A force restart usually fixes an iPhone that\u2019s stuck on a black screen. To do this, you\u2019ll need to quickly press and release the volume up button, quickly press and release the volume down button, and then hold the side button until you see the Apple logo.<\/p>\n<h4>Update via iTunes\/Finder<\/h4>\n<p>Try updating your phone via iTunes\/Finder if you have a computer. To do this, open a Finder window on a Mac, connect your device to your computer and select your device in the left sidebar of the Finder window. Then click General &gt; Check for Update. If there\u2019s an update available, an option to download and update will appear. Alternatively, you can choose to restore your iPhone, however you will lose any data that wasn\u2019t backed up.<\/p>\n<h2 id=\"5\">iPhone not charging<\/h2>\n<p>Has your iPhone stopped charging? There are a few things you can do to try and fix this:<\/p>\n<h4>Clean the charging port<\/h4>\n<p>If your iPhone won\u2019t charge, it could just be that your charging port is a little dusty. Give it a clean by powering off your device and spraying some compressed air gently into the charging port. You can also use a toothpick, cotton swab or soft brush to dislodge any debris.<\/p>\n<h4>Try a different charger or power outlet<\/h4>\n<p>Sometimes it\u2019s not your phone that\u2019s the problem. If your phone isn\u2019t charging while plugged into your charger, it could be the power outlet or the charger itself causing the issue. Try using a different power outlet or charger &#8211; if your phone starts to charge, then you know the issue isn\u2019t your iPhone!<\/p>\n<h2 id=\"6\">No sound on iPhone<\/h2>\n<p>If you have no sound on iPhone, try a factory reset or follow these steps:<\/p>\n<h4>Check Silent Mode<\/h4>\n<p>It could be that your phone is on Silent Mode, which will stop certain sounds playing on your phone and can even interfere with the sound on videos. If you have an iPhone with the toggle switch on the side, simply toggle it so that Silent Mode is turned off. If your iPhone has the Action button and your button is still set to Silent Mode, you can press and hold the button to turn it off.<\/p>\n<h4>Disconnect Bluetooth<\/h4>\n<p>Your phone might be connected to something via Bluetooth that could be preventing the sound from working, like a speaker or your car. Go into Settings &gt; Bluetooth to check if you\u2019re unknowingly connected to anything and unpair your device if you are.<\/p>\n<h2 id=\"7\">iPhone Home button not working<\/h2>\n<p>There are only a few iPhones left that still have the Home button, as many have switched to Face ID instead. If you\u2019re one of the few that still has a Home button and it\u2019s become unresponsive, you might need to pay for a repair or simply get a new phone. However, you can try these tips first:<\/p>\n<h4>Clean around the button<\/h4>\n<p>Dirt can block the mechanism and stop the button from responding. Try to clean around the button using a soft brush or a tooth pick to remove debris from the edging. You can also use a small amount of rubbing alcohol on a cotton swab to clean the button and surrounding area.<\/p>\n<h4>Enable AssistiveTouch<\/h4>\n<p>If your Home button still doesn\u2019t work and you don\u2019t want to upgrade to a new phone or pay for a repair, there is a work around so that you can continue using your iPhone. Go to Settings &gt; Accessibility &gt; Touch &gt; AssistiveTouch to use a virtual Home button &#8211; this gives you the option of having a Home button added to your touch screen so you don\u2019t have to use the physical Home button.<\/p>\n<h2 id=\"8\">WiFi not working on iPhone<\/h2>\n<p><a href=\"https:\/\/www.musicmagpie.co.uk\/wp-content\/uploads\/2025\/03\/brett-jordan-OCfHTaB5THQ-unsplash.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18183 aligncenter\" src=\"https:\/\/www.musicmagpie.co.uk\/wp-content\/uploads\/2025\/03\/brett-jordan-OCfHTaB5THQ-unsplash.jpeg\" alt=\"\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.musicmagpie.co.uk\/blog\/wp-content\/uploads\/2025\/03\/brett-jordan-OCfHTaB5THQ-unsplash.jpeg 800w, https:\/\/www.musicmagpie.co.uk\/blog\/wp-content\/uploads\/2025\/03\/brett-jordan-OCfHTaB5THQ-unsplash-300x188.jpeg 300w, https:\/\/www.musicmagpie.co.uk\/blog\/wp-content\/uploads\/2025\/03\/brett-jordan-OCfHTaB5THQ-unsplash-768x480.jpeg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>If your iPhone WiFi keeps disconnecting, check for software updates. If this doesn\u2019t solve the problem and your iPhone WiFi won\u2019t connect or keeps dropping, follow these steps:<\/p>\n<h4>Restart your router and iPhone<\/h4>\n<p>Try restarting both your router and your iPhone. You can also toggle the wifi off and on by going to Settings &gt; Wi-Fi on your phone.<\/p>\n<h4>Forget the network and reconnect<\/h4>\n<p>If a simple restart doesn\u2019t work, you might have to forget the network entirely and reconnect. Go to Settings &gt; Wi-Fi, select your network, and tap Forget This Network. You\u2019ll then need to reconnect using your wifi password.<\/p>\n<h4>Reset network settings<\/h4>\n<p>Resetting your network settings removes all saved wifi network names and passwords, Bluetooth pairings, VPN settings and other network-related configurations, restoring them to their factory defaults. To do this, go to Settings &gt; General &gt; Reset &gt; Reset Network Settings.<\/p>\n<h2 id=\"9\">Apps not working on iOS 16<\/h2>\n<p>After updating, some apps may stop working. Here are some tricks you can try to get them working again:<\/p>\n<h4>Update your apps<\/h4>\n<p>If an app won\u2019t work on iOS 16, the developer may need to release an update. Go to the App Store and check if there are any updates for your broken apps. Bare in mind, it could take the developer a few days to release an update fixing any app issues.<\/p>\n<h4>Reinstall the app<\/h4>\n<p>Your app breaking could be due to a corrupt file or bug within the app itself. Try deleting and redownloading any broken apps. You can delete apps by tapping and holding the app icon and selecting Remove App.<\/p>\n<h4>Check app permissions<\/h4>\n<p>Your permissions might be stopping your app from functioning correctly. Go to Settings &gt; Privacy to ensure the app has the correct access.<\/p>\n<h2 id=\"10\">Face ID not working<\/h2>\n<p>Having to constantly type in your passcode can be highly frustrating. If your Face ID keeps refusing to acknowledge your face, here are some things you can do:<\/p>\n<h4>Clean the TrueDepth camera<\/h4>\n<p>A simple but often effective solution to Face ID problems is a quick clean of your TrueDepth camera, which is the camera at the top of your screen.<\/p>\n<h4>Re-add Face ID<\/h4>\n<p>If your phone stops recognising your face, it could just be that your face doesn\u2019t match the face capture you set when first setting up your Face ID. Try resetting your Face ID by going to Settings &gt; Face ID &amp; Passcode &gt; Reset Face ID.<\/p>\n<h2 id=\"11\">Touch ID not working<\/h2>\n<p>If your Touch ID isn\u2019t recognising your fingerprint, your sensor may be faulty. Try these tips to fix the issue before you decide on a repair or upgrade:<\/p>\n<h4>Clean your fingerprint sensor<\/h4>\n<p>Dust and grease can interfere with the fingerprint sensor. Try cleaning the Home button using a small amount of rubbing alcohol on a cotton swab.<\/p>\n<h4>Re-register your fingerprint<\/h4>\n<p>Sometimes starting afresh is best. Go to Settings &gt; Touch ID &amp; Passcode to remove your old fingerprints and follow the usual steps to re-add your fingerprints.<\/p>\n<h2 id=\"12\">Bluetooth not connecting on iPhone<\/h2>\n<p>If your iPhone Bluetooth won\u2019t work, try this:<\/p>\n<h4>Forget and re-pair the device<\/h4>\n<p>If simply toggling your Bluetooth on and off doesn\u2019t solve your issue, try forgetting your Bluetooth connection and re-pairing. Go to Settings &gt; Bluetooth and tap Forget This Device and then reconnect.<\/p>\n<h4>Reset network settings<\/h4>\n<p>Like the wifi fix, resetting your network settings can also fix any iPhone Bluetooth problems. Go to Settings &gt; General &gt; Reset &gt; Reset Network Settings.<\/p>\n<hr \/>\n<p><em>If your iPhone problems still persist, it may be time for an upgrade. Luckily, you can make your upgrade cheaper by <a href=\"https:\/\/www.musicmagpie.co.uk\/sell-mobile-phones\/sell-my-iphone\/\">selling your old iPhone<\/a> for cash with us &#8211; you can even <a href=\"https:\/\/www.musicmagpie.co.uk\/sell-broken-phones\/\">sell broken phones<\/a>! <i>You can <\/i><a href=\"https:\/\/www.musicmagpie.co.uk\/sell-mobile-phones\/sell-my-iphone\/sell-iphone-17\/\"><i>sell your iPhone 17<\/i><\/a><i>, <\/i><a href=\"https:\/\/www.musicmagpie.co.uk\/sell-mobile-phones\/sell-my-iphone\/sell-iphone-17-pro\/\"><i>sell your iPhone 17 Pro<\/i><\/a><i>, <\/i><a href=\"https:\/\/www.musicmagpie.co.uk\/sell-mobile-phones\/sell-my-iphone\/sell-iphone-17-pro-max\/\"><i>trade in your iPhone 17 Pro Max<\/i><\/a><i> or <\/i><a href=\"https:\/\/www.musicmagpie.co.uk\/sell-mobile-phones\/sell-my-iphone\/sell-iphone-air\/\"><i>trade in your iPhone Air<\/i><\/a><i> with us and we&#8217;ll pay you as soon as we receive your device.<\/i><\/em><\/p>\n<p><em>Plus, you can <a href=\"https:\/\/www.musicmagpie.co.uk\/store\/category\/mobile-phones\/apple\/\">buy refurbished iPhone<\/a> models and save \u00a3100s vs buying new. <\/em><i>Browse our range of <\/i><a href=\"https:\/\/www.musicmagpie.co.uk\/store\/category\/mobile-phones\/apple\/iphone-17\/\"><i>refurbished iPhone 17<\/i><\/a><i>, <\/i><a href=\"https:\/\/www.musicmagpie.co.uk\/store\/category\/mobile-phones\/apple\/iphone-17-pro\/\"><i>refurbished iPhone 17 Pro<\/i><\/a><i>, <\/i><a href=\"https:\/\/www.musicmagpie.co.uk\/store\/category\/mobile-phones\/apple\/iphone-17-pro-max\/\"><i>refurbished iPhone 17 Pro Max<\/i><\/a><i> and <\/i><a href=\"https:\/\/www.musicmagpie.co.uk\/store\/category\/mobile-phones\/apple\/iphone-air\/\"><i>refurbished iPhone Air <\/i><\/a><i>models for deals that are hundreds cheaper than buying new!<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>iPhones are great &#8211; until they start acting up. From battery drain to wifi issues, most iPhone problems have simple fixes. Here are 12\u00a0common iPhone problems and their solutions, so you can get your device back to working smoothly! In this blog: iPhone battery draining fast iPhone overheating iPhone touch &hellip;<\/p>\n","protected":false},"author":22,"featured_media":14438,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2244,2154,1371,2168],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/posts\/18182"}],"collection":[{"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=18182"}],"version-history":[{"count":3,"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/posts\/18182\/revisions"}],"predecessor-version":[{"id":18432,"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/posts\/18182\/revisions\/18432"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/media\/14438"}],"wp:attachment":[{"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=18182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=18182"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.musicmagpie.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=18182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}