Administrative assistant's and secretary's handbook - James Stroman

An administrative professional's job requires a diverse range of abilities. From managing schedules, coordinating meetings, and fielding calls to planning events, deciphering legal documents, and creating PowerPoint presentations, today's administrative assistants are expected to effortlessly and efficiently juggle it all.

Professionals looking to improve their performanceand enhance their value to employersshould turn to the fourth edition of Administrative Assistant's and Secretary's Handbook . This invaluable 500-plus page reference book includes over 250 pages of new or completely revised material. It provides thorough, practical instruction on:

Web conferencing
Creating graphics, charts, and presentations
Microsoft Office 2010
Business math
Managing e-mail and schedules with Outlook
Organizing computer files
Research skills
Time management
Customer service skills
Troubleshooting computer problems
Event planning
and much more.

Administrative jobs are constantly changing, but with the latest edition of this best-selling guide, professionals everywhere can stay ahead of the curve.