Assessing the value of your training - Leslie Rae

This is a revised edition of a long-standing and successful book, How to Measure Training Effectiveness. In it, Leslie Rae, an internationally recognized authority on evaluation, describes a variety of ways in which training can be assessed for effectiveness and value. He covers the entire training process from the identification of learning needs, through the planning and design of a relevant training programme, to validating and testing its outcome, and the workplace effective implementation of the learning. - - This new edition looks much more seriously at evaluation and, in particular, return on investment (ROI). Stronger differentiation has been made between the use and form of reactionnaires and learning questionnaires, resulting in two separate chapters. Similarly information on competence standards and NVQs have been updated and a new chapter has been added on the issues around the use of e-technology in training and how to handle them in evaluation. - - The book is designed as a practical guide and is written in non-technical language. It will be particularly helpful to newly appointed trainers and to line managers with training responsibility. Most of the techniques presented can be applied equally to single events and to a complete programme. -