GoldMine For Dummies enables you to use GoldMine to manage clientrelationships and excel in areas of sales, marketing, and customerservice like never before. Written in plain English, this bookhelps you discover the easy way to prospect for customers and mineyour contacts:
* Familiarize yourself with GoldMine basics, from navigating thedatabase to setting preferences and default values.
* Organize contacts by understanding screen functions, fields, andnotes as well as contact, detail, and referral tabs.
* Get a grip on upcoming events by scheduling activities, and checkon those already scheduled.
* Understand GoldMine Filters and Groups, which enable you to sendout batches of letters, faxes, and e-mails.
* Use the InfoCenter to store and distribute companyinformation.
* Configure GoldMine for those who travel or for those who managepeople who don't work in the main office.
Joel Scott is the president and head trainer of Computer Control Corporation, a Top 10 GoldMine Partner and Authorized Training Center.