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Knowledge works - W. Mark Fruin

9780195081954
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Title
Knowledge works - managing intellectual capital at Toshiba
Author
W. Mark Fruin
format
Hardback
Publisher
Oxford University Press
Language
English
UK Publication Date
19970828

This book offers a close-up look at a factory in Japan that is typical of what the author calls `Knowledge Works'. Like so many Japanese factories, this one - the Yanagicho works of the Toshiba Corporation - is highly productive, efficient, and flexible. While the factory is ordinary looking on the outside, its workers are anything but ordinary as they strive to improve the way they work and the quality of the products they produce. The key to this is the continuouscreation and application of knowledge throughout the factory, from workers on the shop floor, to research and development engineers, to top management. The author explains how Japanese culture and religion prepare workers for their role in this process of creating and disseminatingknowledge.

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Mark Fruin is Professor of Strategy and Management at INSEAD, France. He is the author of the Japanese Enterprise System (OUP, 1992).

a valuable, in-depth look into the specific manufacturing practices of a Japanese electronics firm ... a welcome demonstration of how over-abstracted concepts such as 'organisational knowledge' and 'organisational learning' translate into real-world settings.
Kendall Hoyt, Asia Pacific Journal of Management. Vol.17, Issue 2.

I found this case study very interesting ... The book succeeds in gathering excellent quality of information and in analysing it at a very high level ... As an academic output, it works extremely well.
There is also a lot of value in Knowledge Works which western business people would do well to understand.
Managing Information

Type
BOOK
Keyword Index
Industrial efficiency - Japan.|Employees - Japan - Attitudes.|Industrial management - Japan.
Country of Publication
New York (State)
Number of Pages
256

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