Maximizing your sales with Salesforce.com - Edward Kachinske

9781598635621

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Title
Maximizing your sales with Salesforce.com
Author
Edward Kachinske
format
Paperback / softback
Publisher
Cengage Learning PTR
Language
English
UK Publication Date
20080629

With more than 1,000,000 active users, Salesforce.com is the most widely used online CRM application worldwide. Targeted to busy sales professionals, Salesforce.com can be used to manage sales, accounts, contacts, correspondence, activities, and more. If youre one of these busy sales professionals, you need an easy reference tool to maximize your use of Salesforce.coms complex feature set. Maximizing Your Sales with Salesforce.com is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary software. Topics like creating contacts and accounts, adding opportunities, managing schedules, writing letters, sending e-mails, and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Salesforce.com users. With this quick, to-the-point resource, you wont just be up and running in Salesforce.com; youll be an expert!

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Edward Kachinske has written or co-written more than 25 books on CRM-related topics, including Maximizing Your Sales with Microsoft Dynamics CRM 4.0, Maximizing Your Sales with Salesforce.com, and Managing Contacts with Outlook. He is a frequent speaker at CRM-related conferences and is on the Microsoft Dynamics EC Advisory Board. Edward is the President of Innovative Solutions, a Gold Certified Microsoft Dynamics CRM Partner. He is certified in Microsoft Dynamics CRM and is a Microsoft Certified Trainer.

Type
BOOK
Keyword Index
Sales management.|Customer relations - Management.
Country of Publication
Massachusetts
Number of Pages
272

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