Pervasive information architecture - Andrea Resmini

9780123820945

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Title
Pervasive information architecture - designing cross-channel user experiences
Author
Andrea Resmini
format
Paperback / softback
Publisher
Morgan Kaufmann
Language
English
UK Publication Date
20110517

Pervasive Information Architecture explains the 'why' and 'how' of pervasive information architecture (IA) through detailed examples and real-world stories. It offers insights about trade-offs that can be made and techniques for even the most unique design challenges. The book will help readers master agile information structures while meeting their unique needs on such devices as smart phones, GPS systems, and tablets.

The book provides examples showing how to: model and shape information to adapt itself to users' needs, goals, and seeking strategies; reduce disorientation and increase legibility and way-finding in digital and physical spaces; and alleviate the frustration associated with choosing from an ever-growing set of information, services, and goods. It also describes relevant connections between pieces of information, services and goods to help users achieve their goals.

This book will be of value to practitioners, researchers, academics, andstudents in user experience design, usability, information architecture, interaction design, HCI, web interaction/interface designer, mobile application design/development, and information design. Architects and industrial designers moving into the digital realm will also find this book helpful.

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Andrea is an information architect with FatDUX, a UX firm with headquarters in Copenhagen, and a researcher at the University of Bors, Sweden.

An ICT professional since 1989 and a practising information architect since 1999, Andrea holds a PhD in Legal Informatics and a MA in Architecture and Industrial Design, and he is currently President of the Information Architecture Institute.

He pretends to play the piano, reads far too many books, chairs the Italian IA Summit, and co-founded the Journal of Information Architecture.

"This book is required reading for all information architects and user experience designers. It's a brilliant guide to the design of products and experiences that bridge multiple platforms and channels. The best book you'll find about the emerging practice of cross-channel user experience design."-- Peter Morville, foreword author and author of Ambient Findability and co-author of Information Architecture for the World Wide Web

"The rise of pervasive technology encourages information to roam free from the confines of the desktop into every aspect of our lives. To navigate this complex, cross-media environment, we need master architects. This book, from two of the field's foremost thinkers, is a shining landmark for this new world."-- Cennydd Bowles, author, Undercover User Experience Design

"It has been a long time since I've been excited about an Information Architecture book. Andrea and Luca have done something truly innovative in bringing Information Architecture out of the design studio and into the streets. A lot of people talk about "pervasive" and "holistic" as ideals -- this book provides solid thought around cross-channel/multi-channel customer experience design. It effectively challenges the view that any one service delivery channel (such as web, or call center, or shopfront) can be considered in isolation. I will be actively recommending this book to colleagues and clients."-- Andrew Boyd, UX Community Lead, SMS Management and Technology (http://smsmt.com)

"Resmini and Rosati have delivered a landmark volume in the evolution of information architecture, communicating relatively esoteric insights about our changing info-landscape in a humane and personable manner. If your work involves shaping how people experience digital and data-informed products and services, then you need to read this book."-Christian Crumlish, co-author of Designing Social Interfaces

This unique text offers an attractive, reader-friendly layout, demonstrating concepts creatively with thought-provoking color and b&w photos, illustrations, and images, many from art history. The volume is designed so that readers can jump from image to image and find the core ideas of the chapter. Sidebars of key ideas also increase the book's browsability. Employing a multidisciplinary approach to information architecture and the design of the new pervasive information spaces, the book draws on insights in diverse disciplines from cognitive psychology to cinema. Each chapter begins with a short story and concludes with case studies and a list of articles, books, movies, and videos. -- SciTech Book News

Type
BOOK
Keyword Index
Information technology.|Knowledge management.
Country of Publication
Netherlands
Number of Pages
250

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