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The org - Raymond Fisman

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The org - how the office really works
Raymond Fisman
Paperback / softback
John Murray Learning
UK Publication Date

Why do members of Al Qaeda have to submit travel and expense reports?

How do you create incentives for policemen, or priests?

What are managers good for?

We create organizations because they are an efficient way of doing something we couldn't do alone. We join organizations because we are inspired by their mission, or their payslip. But once we're inside, these organizations rarely feel efficient or inspiring.

In The Org, Ray Fisman and Tim Sullivan explain the trade-offs that every organization makes, arguing that this everyday dysfunction is in fact actually inherent in the very nature of orgs. Woven throughout The Org are fascinating stories of organizations ranging from Google and McDonald's, to Al Qaeda and the island nation of Samoa.

The Org tells us how the office really works. As such it is required reading for anyone who wants to come to terms with the frustrations of their workplace, or to work their way up the org.

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Ray Fisman is Lambert Family Professor of Social Enterprise at Columbia Business School. Tim Sullivan is the editorial director of Harvard Business Review Press.

The writing is compelling, the research is rigorous and the topic could hardly be more relevant to us all - The Org is a must-read.


If you despair at endless meetings and interfering managers - you need to read The Org ... a charming and deeply researched field guide to what makes organisations tick, and why they sometimes drive us crazy.
Oliver Burkeman, Guardian columnist and author of THE ANTIDOTE

...a compelling new book....The book offers telling insight on a topic that has ebbed and flowed across the world over the last 30 years, as governments of all stripes have set out to privatize state-owned enterprises and outsource services - what does the private sector do better than government, and what does it do worse?
The New York Times - Eduardo Porter

A voice of reasoned analysis amid the airport bookstore barkers . . . breezy and approachable . . . the conclusions and insights presented in THE ORG are ones you can actually use. Less Hollywood blockbuster and more a moody independent film, THE ORG is incisive on how things actually are, while leaving readers to find the answers.
Boomberg Business Week

An amiable guide, enjoyably wry without being jokey....[A]s an antidote to hokum, the authors' mission to help you "descend into better-informed cynicism"-to find the "least dysfunctional" of all possible dysfunctional orgs-is the kind of literary stock that pays greater dividends.
The Wall Street Journal

For many of us who are seeking a framework for understanding the confusing and rapidly evolving patterns of global supply chains and trade, THE ORG provides a wonderfully powerful and clear conceptual lens.
Michael Spence, winner of the Nobel Prize in Economics and author of THE NEXT CONVERGENCE

Keyword Index
Corporate culture.|Organizational behavior.|Quality of work life.|Interpersonal relations.
Country of Publication
Number of Pages
vii, 308

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