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The principal as leader of challenging conversations - Ontario Principals' Council

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The principal as leader of challenging conversations
Ontario Principals' Council
Paperback / softback
UK Publication Date

Direct difficult discussions toward successful outcomes every time!

For every headteacher who has ever wished for a quick reference guide to keeping challenging conversations on course, the ideal tool is here! Inside are all the skills you need for navigating high-stakes interactions with staff, parents, students, and district leaders and steering them toward win-win solutions. Case studies throughout the book identify the risk areas and provide the steps to mastering techniques for:

- Active listening

- Assertive communication

- Providing effective feedback

- Staying calm

- Problem solving

- Mediation.

Also included are scripts, sample dialogues, style inventories, checklists, and resources for practicing skills learned from the case studies. Like having a communications coach in your back pocket, this guide gives tips for building a collaborative culture focused on what matters most-working together to achieve student success.

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"The last thing a principal needs is more stress! The contents of this book will help build skills that will ensure that challenging conversations go the way they should-toward resolution and peace."
Beth Madison, Principal

"This work will contribute to future administrators' success as they learn effective communication strategies for handling daily challenges and difficult situations."
Catherine Alaimo Stickney, Curriculum Coordinator

Keyword Index
School principals - Professional relationships.|Communication in education.|School crisis management.|Conflict management.
Country of Publication
Number of Pages

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