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Total quality management - Terry L. Richardson

9780827371927
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Title
Total quality management
Author
Terry L. Richardson
format
Paperback / softback
Publisher
Delmar
Language
English
UK Publication Date
19961004

This basic, comprehensive overview of total quality management (TQM) is designed to bridge the gap between engineering and management texts. Written in plain language, this text discusses how to tailor TQM to fit the specific needs of organizations of all types and sizes. The focus is on the principles and processes as well as the tools and techniques for continuous improvement. Patterns of change in the social and economic and political structure of the United States are identified to illustrate how individuals and organizations are applying TQM principles to increase productivity and effectiveness.ALSO AVAILABLEINSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDERInstructor's Guide, ISBN: 0-8273-8210-3

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Type
BOOK
Keyword Index
Total quality management.
Country of Publication
New York (State)
Number of Pages
427

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