Transforming training - David Mackey

This book is about the provision of workplace learning in times of significant change and about employing learning as a critical weapon in the fight for an organisation's success. The authors scope out their vision of the trainer as a 'learning architect' whose role is to create an organisation-wide structure for learning. Within this structure, the range of professionals now responsible for training - trainers, departmental managers, training consultants, coaches and mentors as well as line managers - will be encouraged to choose from a variety of different learning opportunities including in-house training, individual coaching or external courses to create a flexible learning environment.

The book explores the strategic arguments necessary to implement a learning architecture, the competencies and responsibilities required of the 'learning architect' to create this environment and the practical opportunities available to those carrying out the programmes within the organisation.

David Mackey spent 19 years with Unisys prior to setting up his own consultancy. As a freelance trainer he has developed and delivered customised training for many large organisations. David's commercial experience was initially developed in the high-pressure environment of computer sales to international 'blue-chip' companies. David started his consultancy, Client & Customer Focus in 1993. The consultancy designs and facilitates programmes of business process and skill for client account management, sales, marketing, management and personal development.