Crisis management - Dominic Elliot

One of the first books of its kind in the subject area, this groundbreaking text brings together seminal papers in the area of crisis management and organizational theory. Covering this importantfield from both a theoretical and practical perspective, it featureskey readings from Karl Weick, Charles Perrow and many other luminaries of the field.

Divided into four main sections it covers:

• understanding crisis management
• modelling the crisis management process
• the cultural and psychological dynamics of risk and crisis management
• crisis management in practice.

Comprehensive and thought provoking, the collected readings review the approaches and limitations of crisis management processes and their cultural and psychological dynamics. Featuring expert editorial commentary on all the key readings, this is an essential and illuminating text that crosses discplines and covers the diversity within crisis management. As such, it is an invaluable introduction for students.

'Chaos, crisis, risk. These words are on the minds of all who manage complex organisations. This volume brings together significant work in this area and deserves to be read widely.' - Kenneth Calman, Vice-Chancellor and Warden, University of Durham