What’s Covered with Your Rental?

Our Free Lifetime Warranty is there in case the worst happens. Accidents involving phones are extremely common. A phone slipping out of your hand unexpectedly, an unplanned trip into a glass of water or… well, just kids being kids!

We’ve seen it all over the years, which is why we cover you for the most common accidents and faults as standard with your rental. Combined with your free case and screen protector, we provide everything you need to relax and enjoy your phone with total peace of mind!

 

 

 

Your phone is covered for accidentail damageYour phone is covered for accidentail damage

Accidental Damage Cover

We provide accidental damage cover for the duration of your rental. It covers cracked screens, liquid damage and any damage generally arising from an accident. You’ll also benefit from:

Unlimited claims

Instant cover

Worldwide cover

Online claims 24/7 365 days a year – make a new claim, track claims or pay your excess at a time convenient to you.

UK-based contact centre

All of the details you need to make a claim are provided when you take out your rental agreement.

 
FREE lifetime warranty, valid on all rentals

Lifetime Warranty

You’ll also receive a FREE lifetime warranty, valid on any phone you rent from us. Your warranty covers:

Technical defects

Faults caused by improper workmanship or materials

 

FREE lifetime warranty, valid on all rentals
 
FREE Case and Fitted Screen Protector on all rentalsFREE Case and Fitted Screen Protector on all rentals

FREE Case and Fitted Screen Protector worth up to £40

To give you extra peace of mind, you’ll also receive a free phone case and screen protector worth up to £40 with your rental completely free of charge - we’ll even fit the screen protector for you!

These products are of the highest quality and will protect your phone from drops, slips and other common risks (including children!).


You’ll need to contact our customer service team if any of these issues arise. They’ll work with you to find the best possible solution.

If you have any other questions about renting a phone from musicMagpie, you’ll find everything you need to know in our FAQs.

Contact Us