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Heritage visitor attractions - Anna Leask

9780826460615
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Title
Heritage visitor attractions - an operations management perspective
Author
Anna Leask
format
Paperback / softback
Publisher
Cengage Learning
Language
English
UK Publication Date
19990320

The first clearly structured textbook to examine Heritage Visitor Attractions from an operations management perspective.
The book begins by defining the characteristics of HVAs and the principles of operations management and deals with the design of HVAs.
It then looks at their quality and improvement , examining capacity management.
The links between operations and strategy are then analysed, and the final section consists of six in-depth case studies which graphically illustrate the issues highlighted in the rest of the book.

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Type
BOOK
Keyword Index
Historic sites - Great Britain - Management.|Historic sites - Great Britain - Management - Case studies.|Historic preservation - Great Britain.|Cultural property - Great Britain - Protection.|Heritage tourism.
Country of Publication
England
Number of Pages
303

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