The professional's guide to successful management - Carol A. O'Connor

This is a resource book for practice managers and professionals in general. The text emphasizes eight management areas of importance to professional firms and highlights the need for their regular review. These areas are: commitment to quality service, vision and planning, decision-making, finance, marketing, communication, leadership and information technology.;The book contains a comprehensive questionnaire, "the management health check", which should enable readers to analyze strengths and weaknesses. Questions are organized and scored in categories which correspond to the chapter headings. Low scoring categories reveal which management areas need attention. Readers can then turn directly to the relevent chapters.;Case studies based upon interviews with leading professionals introduce the key concepts of each chapter and numerous examples from both the traditional and newer professions illustrate management concepts. A problem with detailed analysis concludes every chapter.