Hurry, item low in stock!

The services shift - Robert E. Kennedy

9780137133505
Hurry only 1 in stock!
FREE Delivery on ALL Orders!
Title
The services shift - seizing the ultimate offshore opportunity
Author
Robert E. Kennedy
format
Hardback
Publisher
Financial Times/Prentice Hall
Language
English
UK Publication Date
20090319

Everyone's familiar with manufacturing offshoring by now. But a different phenomenon will soon drive even more powerful changes: the globalization of services. Until now, it's been virtually impossible to get a clear picture of what's going on, where, and why. Where are the jobs going? Which companies benefit -- or could benefit? How, exactly, does services offshoring work? Who makes a good partner? What are the public policy implications? The Services Shift answers all these questions and more, offering powerful insights for managers, policymakers, and citizens alike. Two leading researchers reveal how services offshoring is working in both industries and individual companies, and show how to define and implement realistic services sourcing goals. You'll review the types of players involved in services offshoring, and understand its geographical centers, from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with dozens of participants, the authors review the management skillsets associated with successful services offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Finally, the authors preview emerging trends in services globalization.

We are Rated Excellent on Trustpilot
Here's what you say about us...

Robert E. Kennedy is the Tom Lantos Professor of Business Administration, Director of the Global Initiative at University of Michigan's Ross School of Business, and Executive Director of the William Davidson Institute (WDI). He spent eight years at Harvard Business School, researching global strategy and teaching international business courses. He has consulted and invested venture capital throughout Europe and Asia.

Ajay Sharma is Research Manager for WDI's Globalization of Services Initiative. In 1992, he joined Infosys as it was ramping up its offshore software development business. Later, he joined PriceWaterhouseCoopers as a technology consultant.

Type
BOOK
Keyword Index
Contracting out.|Offshore outsourcing.|Globalization.
Country of Publication
New Jersey
Number of Pages
352

FREE Delivery on all Orders!