This book is the first supporting text for the social and behavioural studies part of the pharmacy curriculum. It introduces the reader to personal skills, social skills, sociology and health psychology which are relevant to the practice of pharmacy. The importance of effective communication, both verbal and non–verbal, with different ethnic groups, the multidisciplinary health care team and in the provision of health promotion is dealt with in detail. Patient/client relationships and the use of psychology in pharmacy are examined with case material and supportive data to help students tackle unfamiliar behavioural and psychological perspectives.
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