Brad is the senior technical communicator for an Indianapolis-based software development company. Here, Brad is responsible for all product documentation, training materials, online help, and other communication materials. He also manages the customer support operations for the company and provides training and account management services to its customers. Previously, he was the lead engineering proposal specialist for an aircraft engine manufacturer, a development editor for a computer book publisher, and a civilian aviation test officer/engineer for the U.S. Army. Brad holds a Bachelor of Science degree in mechanical engineering from California Polytechnic State University at San Luis Obispo (1986) and has received advanced education in maintainability engineering, business, and other topics.
In addition to his passion for computers and technology, Brad likes to run and play racquetball; playing with home theater technology is also a favorite pastime.
Once a native of California, Brad now lives in Brownsburg, Indiana with his wife Amy; their three daughters, Jill, Emily, and Grace; and their guinea pig, Buddy.
Brad would love to hear about your experiences with this book (the good, the bad, and the ugly). You can write to him at [email protected].
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