A project-by-project approach to quality - Richard Capper

Do any of the following sound familiar? - - You are being given more and more projects, have had little training and seem to start new projects from scratch, taking a different approach each time. - - Youve just been given a project team to lead and are wondering where to start. - - Your team has got multiple priorities and little time or resources - you need to identify the vital few projects and get these moving. - - Your organization has flirted with quality, you think the ideas are sound but you cant seem to make the link between the idea and actual change. - - Richard Cappers highly practical book will help you to deal with these and many other problems relating to quality. In step-by-step fashion he explains how to set up and manage successful quality projects, how to get other people involved and committed, and how to make project meetings productive. He provides detailed guidance on collecting and using data, piloting your ideas and consolidating the gains you make. The text is supported by action checklists, ready-made formats and real-life case histories. There is also a section of tools and techniques which shows not only how to use different methods but when each one is appropriate. - - This comprehensive guide to best practice will benefit anyone determined to achieve lasting improvement individually, in their team or organization.