Geoff Ribbens was previously a Higher Education lecturer, specialising in organisational behaviour, and is currently a management consultant and trainer.
Richard Thompson is a writer, broadcaster and communications specialist.
This book sets out to look at the relevance and impact of body language on business management in an applied and practical way. It covers the following settings:
Presenting
Selling
Influencing
Appraising
Interviewing
Identifying deception
People management
This guide will equip managers with new insights and skills to improve performance in all aspects of day-to-day life.
This book has been fully updated and revised for the In a Week series relaunch.
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