Business administration - Arlene Douglas

Contains updated information focusing on e-learning, e-technology, e-marketing and the changing nature of business due to innovation and developments arising from globalisation, new technology, social networking and deregulation.

New to this edition - Women in business and the development of empowerment, self-managing teams, tele-working, the effects on HRM and childcare considerations - Current examples of organisational change and strategic decision-making - Changes in banking methods and functions to include e-payments and transfers, funds administration, financial mismanagement and tax evasion and the growth and effects in business of SSIAs - Changes in the functions of the Central Bank of Ireland and the birth of the Financial Regulator - The changing structure of the EU - new member states and the ECB and Euro Coins and notes, The EU Energy Policy and its response to climatic change - Management functions extended to include facilities management and new management methods developed in line with the knowledge economy - Chapter on Retail Administration extended to include current trends in Irish Retailing

Sample questionnaires are provided for assignments on 'The Organisation' and include essential SWOT and PEST analyses to help with student research

Each chapter contains practice questions, sample assignment briefs for lecturers and students and actual student projects for reference purposes

Suitable for FETAC levels 5 and 6 modules in Business Administration, Business Management, Enterprise, HRM and Retail Administration.

Suitable for FETAC Levels 5 and 6 Certificates in Business Studies, Business Administration, Retail Studies, Marketing, Information Processing

Also suitable for HETAC Business, Management, HRM and Office Information Courses, FAS, IATI, AAT, ICM, CIPD.