Written to the 2009 National Occupational Standards, and endorsed by City & Guilds, this is an essential resource if you are working towards any of the following Level 3 qualifications:
The textbook covers all the mandatory units for the Diploma (NVQ) and all of the requirements of the new Award in Hospitality Supervision and Leadership Principles. The CD-Rom contains 14 optional units for the Diploma (NVQ), so whatever occupational area you are specialising in, there will be enough units for you to complete your qualification.
Level 3 Hospitality Supervision and Leadership supports you in the following ways:
The series editor, Pam Rabone, is the City & Guilds Chief Verifier for this qualification.
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