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Configuration management - Shirley Lacy

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Title
Configuration management - expert guidance for IT service managers and practitioners
Author
Shirley Lacy
format
Paperback / softback
Publisher
BCS
Language
English
UK Publication Date
20140127

Description

Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. This book provides invaluable advice and real-life examples for IT professionals who are implementing configuration management and also for technology-savvy business managers who need to use automated business services. The revised edition is updated to reflect latest IT service management practice.

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