Counselling skills - Robert de Board

For some people, work can be a source of problems that reduce personal and organizational effectiveness. Anyone with responsibility for managing staff should therefore be able to offer them help when they need it. But what kind of help, and in what matters? - - This brief, down-to-earth guide examines some of the problems people at work are likely to encounter and describes one way of handling them that has been found highly successful. Counselling is a non-directive approach that develops an open and trusting relationship between boss and subordinate. - - In a straightforward language, and using examples drawn from business life, the author shows what counselling involves in practice and explains some of its underlying ideas. He points out the considerable advantage of the method - and some of the pitfalls. - - The ability to establish a counselling relationship is becoming a necessary part of the managerial role, and this book will take managers a long way towards acquiring that ability.