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Customer is king - Robert Craven
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Title
Customer is king - how to exceed their expectations
Customer is king - how to exceed their expectations
Author
Robert Craven
Robert Craven
format
Paperback / softback
Paperback / softback
Publisher
Virgin Books
Virgin Books
Language
English
English
UK Publication Date
20050210
20050210
Description
What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions
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