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Delivering public services that work. Volume 2 [The Vanguard method in the public sector : case studies] - Charlotte Pell
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Title
Delivering public services that work. Volume 2 [The Vanguard method in the public sector : case studies]
Delivering public services that work. Volume 2 [The Vanguard method in the public sector : case studies]
Author
Charlotte Pell
Charlotte Pell
format
Paperback / softback
Paperback / softback
Publisher
Triarchy Press
Triarchy Press
Language
English
English
UK Publication Date
20120424
20120424
Description
This latest colletion of Case Studies demonstrate just how much can be achieved in a relatively short time using a Systems Thinking approach in a wide range of local authority departments.It's a handbook for anyone faced with the apparently impossible task of improving service levels and dramatically cutting costs.
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