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Designing the best call center for your business - Brendan B. Read
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Title
Designing the best call center for your business
Designing the best call center for your business
Author
Brendan B. Read
Brendan B. Read
format
Paperback
Paperback
Publisher
CRC Press
CRC Press
Language
English
English
UK Publication Date
20050102
20050102
Description
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
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