Paul Marsden is a Chartered Quality Professional with the Chartered Quality Institute, who has nearly thirty years' experience of quality management in the construction, telecommunications, banking, security, aerospace, energy and rail fields. He specialises in quality management capability, sustainability, continual improvement, customer satisfaction, lean programmes, auditing and creating business intelligence platforms to collate and report performance data and information. Paul has had a diverse career, including being a Member of Parliament, Head of Quality at Horizon Nuclear Power, Head of Quality at Horizon Nuclear Power and Interim Secretary-General of a European construction trade association.