Discover Sap Crm - Srini Katta

Discover What SAP CRM is all About
Find concise topic overviews, definitions of important terminology, and helpful tips to help you build a solid understanding of key functionality.

Gain Detailed Knowledge
Learn how SAP CRM can work in your business by reading the in-depth discussions of the applications and tools offered.

Find Out How it all Works
Explore how the various technical components underlying the SAP CRM engine work by investigating the SAP technology, including NetWeaver and Enterprise Service Oriented Architecture.

Learn from Real-World Scenarios
See how SAP CRM works through a variety of practical examples and case studies.

Navigate as You Like
Go directly to the chapter that interests you, or read from cover to cover. And take advantahe of the extensive glossary as needed.