The introduction explores the ways in which issues of emotion permeate central themes of organizational analysis, such as language, culture, identity, power and control. Contributors then draw on a number of case studies to examine such issues as: the relations among bureaucracy, rationality and emotion in organizations; masculinity and the gendered nature of emotional control; how organizational order, `effectiveness and commitment are sustained by various forms of emotion, work and labour; and the narcissistic underpinnings to aspects of expression and emotion management in organizations. The book concludes by laying out an agenda for further work and research in the field.
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