First impressions - Mark L. Waltz

Before a service even begins, first-time guests usually decide whether they'll return to your church. This means church leaders need to create no-fail; practical ways to ensure a visitor's first impression is the best impression. Author Mark Waltz shares the strategies that work in his church--and takes "greeting" to a whole new level.

When guests feel valued, they will return. And when they do, they'll have the opportunity to experience Jesus' love. Let visitors know "You matter to God, so you matter to us."

Adapt these practical ideas to your church's unique setting, and it won't be long before everyone feels welcome:

• Learn how to create a church that's welcoming to guests with strategies on:

- developing senior leadership
- traffic flow
- the walk to the door
- to shake hands or not?
- directional signs or people?

• Address the philosophy, strategy and implementation of a ministry that welcomes first-time and returning guests.


• Gain sure-fire, practical ways to make the first impression the best impression.