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From turnover to teamwork - Bill Marvin
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Title
From turnover to teamwork - how to build and retain a customer-oriented foodservice staff
From turnover to teamwork - how to build and retain a customer-oriented foodservice staff
Author
Bill Marvin
Bill Marvin
format
Hardback
Hardback
Publisher
John Wiley & Sons, Inc.
John Wiley & Sons, Inc.
Language
English
English
UK Publication Date
19941031
19941031
Description
Deals with staff turnover, a major cost factor in the hospitality industry. Takes a common–sense approach to why people leave and what can be done about it. Treats such issues as rapport between staff and management, training, salary structure and wages, incentives, performance reviews and disciplinary procedures.
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