GoldMine 8 for dummies - Joel Scott

If you run a small business, you know how important customerrelationship management, or CRM, can be to your bottom line. Andyou know it can be a bit daunting. Well, not with GoldMine andGoldMine 8 For Dummies!

GoldMine is business software designed to help you organize yourcontacts, track activities, schedule appointments, create reportsthat tell you how you're doing, and make accurate businessprojections. GoldMine 8 is completely revised to make it moreuseful than ever, once you get the hang of it. That's whereGoldMine For Dummies comes to the rescue! Written by anauthorized GoldMine trainer, this guide shows you how to:

• Set up GoldMine 8 and customize it for your business
• Create, view, and update customer records
• Schedule activities and manage leads
• Monitor your marketing efforts and see what'sworking
• Predict sales based on past results
• Work with GoldMine's e-mail system
• Organize and distribute information
• Access GoldMine from outside your office
• Integrate GoldMine with your company Web site

Even if you've used a previous version of GoldMine,you'll find some big changes in this newest revision, butGoldMine 8 For Dummies makes it easy to get up to speed.When you've read this book and discovered how GoldMine canhelp you keep track of your clients, reduce costs, and improveefficiency, you'll think you've hit the motherlode!