Heads, you win! - Quinn Spitzer / Ron Evans

HEADS YOU WIN provides a wealth of practical tips and techniques for all those who wish to sharpen their own and their organisation's critical thinking - a task that is crucial to success in today's brutally competitive economy.
Strip away management fads and what remains are four critical thinking skills that determine business success: the ability to solve problems, make decisions, anticipate future trends and opportunities and sort through complexity. In this provocative and extraordinarily practical book, the authors cite the experiences of some of the world's best businesses who have learned how to create thinking organisations, from Johnson & Johnson to British Airways.