Hospitality management - Laurie J Mullins

The central theme of this book is improved organizational performance through the effective management of people. The book concentrates on the mainstream sector of hotel management; however, for the purposes of context and comparison, reference is made to the entire hospitality industry.;The book concentrates on the nature and structure of hotel organizations, systems of management and styles of managerial behaviour, and achieving the work of the hotel through the efforts of other people. This structured book is supported with diagrams and contains review, discussion questions, assignments and case studies.;It presents an integrated view embracing both theory and practice and balances academic rigour with a pragmatic approach to the subject area.;It is aimed at BA hospitality management students, BA business studies students in a hospitality management course, BTEC HNC/D students of hotel, catering and institutional management, BTEC CEC, CED, hospitality management, NEBSM students of supervisory management, certificate/diploma level.