JOHN HOOVER, PhD, is an organizational behaviorspecialist, author, consultant, popular speaker, and seminarleader. A former executive in the Disneyland EntertainmentDivision, he has consulted with such clients as Boeing, Delta AirLines, Hilton Hotels, IBM, Motorola, and Xerox. He is also theauthor (with Roger DiSilvestro) of The Art of ConstructiveConfrontation: How to Achieve More Accountability with LessConflict, from Wiley.
Visit www.constructiveconfrontation.com orwww.idiotworld.org.
BILL SPARKMAN is one of America's top sales trainers andmotivational speakers. His approach to business and life hasthrilled audiences since 1987. His "clipboard" style of educatingwas developed after a successful career in the world of sports as aplayer and coach. Fire up your sales team; Bill makes learningfun!
Visit www.billsparkmanthecoach.com.