This introductory human services text is a thorough and practical introduction to the human services that now includes a new chapter on case management.
The text provides a thorough grounding in the broad range of careers available in the human services, an introduction to the skills that are required for those careers, and case examples to help students visualize different career choices. The text has extensive coverage of multicultural issues and includes a newly streamlined chapter on the history of helping. New to this edition is a chapter on case management that includes models of case management. One of the strengths of the text is its varied pedagogy, with chapter-opening questions, experiential exercises, cross-cultural boxed features, and many graphic illustrations.
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