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I hear what you say, but what are you telling me? - Barbara G. Madonik
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Title
I hear what you say, but what are you telling me? - the strategic use of nonverbal communication in mediation
I hear what you say, but what are you telling me? - the strategic use of nonverbal communication in mediation
Author
Barbara G. Madonik
Barbara G. Madonik
format
Hardback
Hardback
Publisher
Jossey-Bass
Jossey-Bass
Language
English
English
UK Publication Date
20011024
20011024
Description
I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.
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