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Impact of e-commerce on consumers and small firms - Salvatore Zappal
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Title
Impact of e-commerce on consumers and small firms
Impact of e-commerce on consumers and small firms
Author
Salvatore Zappal
Salvatore Zappal
format
Hardback
Hardback
Publisher
Ashgate
Ashgate
Language
English
English
UK Publication Date
20060928
20060928
Description
The change from old to new technologies has fundamentally changed the relationship between the consumer and the firm. This book is at the frontier of behavioural research into how these new commercial realities are borne out in practice, examining the adoption of e-commerce by small firms and the transactional phenomenon that entails access to the Internet.
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