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ITIL continual service improvement - AXELOS Limited
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Title
ITIL continual service improvement
ITIL continual service improvement
Author
AXELOS Limited
AXELOS Limited
format
Paperback / softback
Paperback / softback
Publisher
TSO, The Stationery Office
TSO, The Stationery Office
Language
English
English
UK Publication Date
20110729
20110729
Description
ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
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