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ITIL service design - Lou Hunnebeck
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Title
ITIL service design
ITIL service design
Author
Lou Hunnebeck
Lou Hunnebeck
format
Paperback / softback
Paperback / softback
Publisher
TSO, The Stationery Office
TSO, The Stationery Office
Language
English
English
UK Publication Date
20110729
20110729
Description
The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.
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