Managing people - Jane Churchouse

Good people managers are proactive; they use a mix of techniques including careful planning, good communication and adequate monitoring and support to ensure that, whilst they can handle the crises, they can also help their people move forward on a day-to-day basis. - - Chris and Jane Churchouses workbook - part of the Gower Management Workbook series - opens with a situation that every manager will undoubtedly face on a number of occasions: a key member of staff is leaving. The authors then provide a mix of theory and practice, case studies and exercises that will help any manager identify how to learn from the loss of a staff member; recruit a replacement and ensure that, from Day One, you manage and develop them in a way that will enable them to become a highly effective team member who can grow and develop within your organization. - - Written for first and second-line managers, it provides advice and techniques along, with developmental exercises, provide the reader with an interactive and absorbing way of improving both their immediate and longer term performance - and that of the people that they manage.